What is a Payment Reference?
Your bank transfer payment MUST always have the correct numeric Payment Reference - from your Order.The Payment Reference is a message to the payee (beneficiary) about your payment.
Where do I get a reference number when paying online?
If you're paying a bill issued by a company, for example a gas bill or credit card bill, the company receiving the money will need you to quote a specific reference so that they can identify the money has come from you.
For a credit card ,the Payment Reference Number will be your credit card number.
For a gas or electricity bill, for example, the reference will be your customer number, which is on your bill. For a credit card it will be your credit card number. Many bills will tell you what details you need to quote when paying your bill in Online Banking. If you're unsure, the company you're paying will be able to tell you. Once you've got the reference number, you can pay your bill with Online Banking and save the details so that it will be even easier the next time.
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